Privacy Notice and Cookies Policy

Last Updated: 2025

This Privacy Notice and Cookies Policy applies to the website www.lumenrecruit.com (referred to as “our site” throughout this document), which is owned and operated by Lumen Recruiting Group Inc. (“Lumen,” “we,” “us,” or “our”), headquartered at [Insert Address], United States. This notice explains how we collect, use, protect, and share your personal information when you interact with us through our site, services, or recruitment processes.

Who Can Access Your Information

The personal information you provide directly to us may be shared within our global network of affiliated companies operating under the Lumen Recruiting Group Inc. umbrella (collectively, “our network”). Access is limited to personnel who need it to perform their roles, such as recruiters, HR staff, IT support, and management.

When you share your personal information with us, you acknowledge that it may be accessed or processed from locations outside your country of residence, where data protection laws might differ. We maintain a robust privacy framework, including technical and organizational safeguards, to protect your information and respect your rights, regardless of where it is handled.

What Information We Collect When You Visit Our Site

When you visit our site, we automatically gather certain technical details to improve your experience and analyze site performance. This includes:

  • Information about your Internet Service Provider (ISP), operating system, browser type, and domain;
  • Your device’s Internet Protocol (IP) address;
  • The times you access our site.

This data helps us identify popular features, troubleshoot issues, and enhance usability. It is not linked to you as an individual and is therefore not considered personal data under this notice. If you use our site’s search tools, we log queries and results anonymously, without capturing user-specific details. We may use cookies or web beacons to support this process—see the Cookies section below for details.

If you choose to contact us or use certain features (e.g., submitting a job application or inquiry), you’ll need to provide additional personal information so we can respond effectively. This information may identify you and is treated as personal data under this notice.

What Type of Personal Data We Process

We primarily collect personal data directly from you, but in some cases, we may also gather it from lawful sources like public databases, third-party providers, or government agencies, provided you’ve permitted such access. We’ll notify you if we collect your data this way before processing it. Examples of personal data we may handle include:

  • Your full name;
  • Contact details (e.g., email, phone number, address, postal code);
  • Professional details (e.g., company name, job title, industry);
  • Purpose of your contact (e.g., job inquiries, service questions);
  • Preferences regarding our services;
  • Information required for legal compliance;
  • Interactions with us on social media platforms (e.g., posts or “likes”).

We only process data that’s relevant to the purpose for which it’s collected.

How We Collect Personal Data

We gather personal data through various channels, including:

  • Directly from you when you submit it via our site, forms, or communications;
  • From our clients who contract us to provide recruitment services;
  • From third parties such as referrals, professional networks, public databases, licensed platforms, or social media (e.g., LinkedIn), where permitted by law;
  • Through background verification processes, as allowed by applicable regulations.

For recruitment purposes, this may include your employment history, qualifications, skills, citizenship, and references.

Applying to Work for Lumen Recruiting Group Inc.

If you apply for a position with us, we’ll provide a separate Candidate Privacy Notice at the time you submit your application through our careers portal. This notice details how we use your data for recruitment purposes and applies globally.

When you apply, we may process:

  • Your name and contact information;
  • Career history, education, skills, and salary expectations;
  • Attributes relevant to the role.

Processing this data is in our legitimate interest to recruit talent. If offered a role, we may conduct pre-employment checks (e.g., references, right-to-work verification, or, where required, health or criminal background checks). We’ll inform you of these requirements and seek consent if legally necessary.

Why We Process Your Personal Data

As a recruiting agency, Lumen Recruiting Group Inc. offers services like recruitment outsourcing, candidate sourcing, and employer branding. We process your personal data in two main contexts:

  1. On Behalf of Clients: We act as a data processor for clients, managing recruitment under their brand and instructions. In these cases, you may not interact with us directly.
  2. Under Our Brand: We may contact you directly to connect you with job opportunities at our clients, often for confidential or specialized roles.

We only process data when we have a lawful basis, such as:

  • To fulfill a contract with you (e.g., employment agreements);
  • To meet obligations under client contracts;
  • To comply with legal requirements (e.g., anti-fraud laws);
  • To pursue our legitimate interests (e.g., delivering and promoting services);
  • To establish or defend legal claims.

We use your data to:

  • Source and match candidates to job openings;
  • Respond to inquiries;
  • Enhance our services and site functionality;
  • Maintain records and conduct internal analysis;
  • Contact you about opportunities or services (via email, mail, or phone);
  • Support business planning, audits, or transactions;
  • Convert data into anonymous, aggregated statistics for research (see Aggregated Data below).

Aggregated Data

We may anonymize personal data so it no longer identifies you. This aggregated information is used for statistical purposes, such as analyzing trends, tailoring services, or assessing operational costs. It does not constitute personal data.

Do We Share Personal Data with Third Parties?

Your data may be shared within our network for the purposes outlined here, on a need-to-know basis, with staff in roles like recruitment, IT, or compliance. We use an internal data management agreement to ensure consistent security standards across regions.

Use of Data Processors

We work with third-party providers (e.g., technology vendors) to support our services, such as website hosting or recruitment tools. These processors only act on our instructions, are bound by contracts to safeguard your data, and cannot use it for their own purposes. Examples include:

  • Website Hosting: Our site is hosted on Webflow. See their privacy policy at https://webflow.com/legal/privacy.
  • CRM Tools: We use Loxo , Hubspot for managing client and candidate relationships. See their privacy policy at https://www.loxo.co/privacy-policy and https://legal.hubspot.com/privacy-policy?hubs_content=www.hubspot.com/&hubs_content-cta=Privacy%20Policy&_gl=1*u10pue*_gcl_aw*R0NMLjE3NDEwMzMxMDIuQ2p3S0NBaUF3NVctQmhBaEVpd0FwdjRnb0ViTmIzNmNPWWZiNmMtWGFYYXFQU0ZnMFNOQkJJckw0VkZNaTBMSkcyVndQNEk5RHROcXlSb0NyZVFRQXZEX0J3RQ..*_gcl_au*MTQ4OTI1MDU4Mi4xNzQxMDMxMDcz*FPAU*MTQ4OTI1MDU4Mi4xNzQxMDMxMDcz*_ga*MjA2ODU3Mjk4OC4xNzQxMDMxMDcz*_ga_LXTM6CQ0XK*MTc0MTU2Mzk3OS4zLjAuMTc0MTU2Mzk4MS41OC4wLjA.*_fplc*SzFITVZXZFNkbSUyQkUxWVF1RWRpTnJJeFE2ZzdIN0xhdSUyRmVJNzFobndkNDlCeiUyQkZ4MWUyOUM2MTZ2blVIT1ZhSGRPU0FUcmptTmclMkJrdkxKQWxWMnFieFhkaHFHRjNYWXA3cGRmdUJOZnRBZmEycGl5JTJCUGpPT2I4UE8yYyUyRmdRJTNEJTNE.
  • Recruitment Platforms: Tools like Loxo help us deliver candidate services. See their privacy policy at https://www.loxo.co/privacy-policy.

International Transfers of Personal Data

If you’re in the European Economic Area (EEA), Switzerland, or the United Kingdom (UK), your data may be transferred to countries with different privacy laws. Where no adequacy decision exists, we use mechanisms like Standard Contractual Clauses and risk assessments to ensure compliance with regulations like GDPR.

California Consumer Privacy Act (CCPA)

If applicable, we comply with the CCPA. We do not sell your personal information outside our recruitment activities. We collect categories like identifiers (e.g., name, IP address), employment history, and inferences about preferences. You may request disclosure, deletion, or opt-out of any “sale” (as defined by CCPA) by contacting us at data@lumenrecruit.com. We verify requests using email confirmation and contextual data.

Automated Decision-Making

We may use technology to assist in recruitment, but we do not rely solely on automated decisions without human oversight. You can object to automated processes or request human review by contacting us.

Your Rights

Under laws like GDPR or CCPA, you may have rights to:

  • Access or request a copy of your data;
  • Correct inaccuracies;
  • Restrict or stop processing;
  • Delete your data;
  • Receive data in a portable format;
  • Object to automated decisions.

To exercise these rights, email data@lumenrecruit.com or write to 784 S Clearwater Loop #8032 Post Falls, ID 83854. We’ll respond within one month, with possible extensions for complex requests.

Cookies

Our site uses cookies—small files stored on your device—to enhance functionality and track usage. Categories include:

  • Strictly Necessary: Enable core site features; cannot be disabled.
  • Performance: Analyze site usage anonymously (e.g., Google Analytics).
  • Functional: Remember your preferences.
  • Targeting: Deliver relevant ads via third-party partners.

Manage settings via [Insert Link/Button] or visit www.allaboutcookies.org.

Contact Us

Questions? Reach us at data@lumenrecruit.com or 784 S Clearwater Loop #8032 Post Falls, ID 83854.

Complaints and Dispute Resolution

For concerns about your data, contact our Data Protection Officer at data@lumenrecruit.com. If unresolved, you may escalate to your local data protection authority

This notice ensures Lumen Recruiting Group Inc.’s practices are transparent, compliant, and aligned with our commitment to privacy. We may update it periodically—check back for changes.